26 July 2009
Senior officer urges less spending on CCTV cameras, more on people
25 July 2009
Do social netwoking sites deliberately exploit poor privacy usability?
Bruce Schneier, BT's chief security technology officer, discusses "privacy salience" in The Guardian. Leslie John, Alessandro Acquisti, and George Loewenstein at Carnegie Mellon University demonstrated in a series of experiments that reassuring people about privacy makes them more, not less, concerned. In experimental online surveys, when privacy issues were made salient, people reacted negatively to the subsequent confidentiality assurance and were less likely to reveal personal information.
Schneier argues that this phenomenon does a lot to explain how social networking sites think about privacy. "From a business perspective, social networking sites don't want their members to exercise their privacy rights very much. They want members to be comfortable disclosing a lot of data about themselves."
Joseph Bonneau and Soeren Preibusch of Cambridge University have studied privacy on 45 social networking sites and found that privacy settings were often confusing and hard to access. Facebook was the worst. Privacy tends to increase with the age and popularity of a site. General-use sites tend to have more privacy features than niche sites. The researchers found that sites consistently hide privacy details, while promoting promote the benefits of disclosing personal data.
A two-track marketing strategy seems to obscure privacy issues from the general user, but reassure 'privacy fundamentalists'. "The marketing need to reduce privacy salience will frustrate market solutions to improve privacy; sites would much rather obfuscate the issue than compete on it as a feature", says Schneier. Source: Guardian, 15 July 2009. tinyurl.com/ml7kv4
22 July 2009
Spent: dehumanised work and chronic fatigue
Leith discusses a number of books on the consequences of modern life in the Western world, and speaks to Dr Frank Lipman, a South African doctor working in New York who argues that the total amount of physical, psychological and environmental stress on a person's body in the developed world has quadrupled in the past 30 years. "My philosophy," Lipman tells Leith, "is that we are out of sync with our body rhythms. We're also overfed and undernourished with food, and undernourished when it comes to light."
"We get spent," writes Lipman, "because our modern lifestyle has removed us from nature and we have become divorced from its rhythms and cycles. We are slaves to the corporate model," he says. "I think it is going to get worse and worse - and I don't see any improvement in the near future until we reach some kind of tipping point and wake up." Source: Guardian, 12 July 2009. tinyurl.com/nkafxd
20 July 2009
Travelators actually slow you down
Srinivasan's work suggests that the eye picks up that you are going faster than normal 'leg speed’ and so slows you down to a more comfortable speed - which is only slightly greater than it would have been on regular ground. But the odds are that other travellers will block the way - so on average it takes longer to get from A to B.
The Telegraph reports that travelators have come under fire recently for causing a wave of injuries. In 2006, London Underground estimated they were the most common cause of accidents across the network, and reported 933 injuries from their use. Source: Telegraph, 16 July 2009. tinyurl.com/l24wpl
16 July 2009
Facebook sorts out privacy mess
13 July 2009
Report highlights Chicago air traffic controller fatigue
10 July 2009
Public safety signs "ugly, patronising and bossy"
09 July 2009
Naked safety video aims to get attention
Human factors research has shown that passengers often fail to watch airline safety demonstrations because they feel they have seen them before. Well, Air New Zealand have a video that is unlikely to have the same turn-off effect, featuring a pilot and cabin crew dressed only in body paint made to resemble their normal uniforms. The video is upbeat and perky, with crews' private parts obscured by carefully positioned oxygen masks, life jackets, seat belts and luggage. According to the Telegraph, the "Bare essentials of safety" clip and a similar television advertisement introduced six weeks ago, have had passengers glued to their mini television sets. A copy of the au naturel briefing has been posted on YouTube, attracting over 3.8 million hits to date. It would be interesting to see the retention rate and emergency performance among flyers, compared to that of flyers after viewing a more staid production. Source: Telegraph, 2 July 2009. tinyurl.com/kuoc4k
08 July 2009
Human factors 'emerge as trend' in air crashes
Reuters report that Bill Voss, president of the U.S.-based Flight Safety Foundation, has stated that "human factors are emerging as a worrisome trend in global air crashes and other incidents as fatigue, complex flight systems, inconsistent training and regulation pose new challenges to airlines". Voss reportedly told industry and government officials that 2009 could be the worst year in a decade for major commercial aviation accidents. There have been 12 crashes this year through June and carriers globally are on pace to equal the 10-year high of 24 crashes in 1999, according to safety foundation figures. "We've seen an increase in loss of control," Voss said of reported in-flight mishaps linked to turbulence or other unexpected situations that usually do not result in crashes. "We're back in the human factors business," according to Voss. Source: Reuters, 30 June 2009. tinyurl.com/nb255j
Washington Metro crash highlights automation paradox
No cure for IVF errors
Science writer Dr Simon Singh appeals against chiropractic libel judgement
06 July 2009
Right ear better for hearing
http://www.flickr.com/photos/banlon1964/ / CC BY-NC-ND 2.0
Anti-stab knife soon to go on sale
The first "anti-stab" knife will soon go on sale in Britain, designed to work as normal in the kitchen, but be less effective as a weapon. The knife has a unique "combination tip" with a rounded edge instead of a point and the blade for cutting is underneath. The tip can chop vegetables, but makes penetration more difficult, instead snagging on clothing and skin. An ergonomic handle also reduces the aggressiveness of the knife. Doctors have lobbied in the past for kitchen knives to be redesigned. They argue that while a redesign is not a complete solution to the complex problem of knife crime, it could help to save lives. The New Point knife has been developed by industrial designer John Cornock, who was inspired to create the product after watching a documentary on knife crime. It has taken four years to develop. Source: BBC, 15 June 2009. tinyurl.com/nm3c7f
Qantas A380 economy seat wins design award
The Sydney Morning Herald reported that Qantas's A380 economy seat has won the 2009 Australian International Design Award of the Year, with judges saying the Marc Newson-designed seat cannot be faulted. The seat topped the six criteria: innovation, visual and emotional appeal, functionality, quality and manufacture, human factors (including ergonomics, safety and semantics) and environmental sustainability. Source: Sydney Morning Herald, 13 June 2009. tinyurl.com/okwqcc
A media release by Standards Australia noted that the judges were particularly impressed with the level of innovation and attention to detail given to all aspects of the seat. The design process clearly considered all features from the materials and aesthetics right through to the revolutionary footrest net, recline space and user interface of the entertainment unit. The environmental aspects of flying were also considered with lightweight carbon fibre selected to help reduce weight. Source: Standards Australia, 29 May 2009. tinyurl.com/7fmrzf
03 July 2009
From input error to near disaster at Melbourne airport
Image: http://www.flickr.com/photos/storm-crypt/ / CC BY-NC-ND 2.0
Five million days lost to Repetitive Surf Injury in Britain
Passengers unhappy with poor design
Have you forgotten your memory stick?
Image: http://www.flickr.com/photos/zlatanm/ / CC BY-NC-ND 2.0.
International Design Scoreboard ranks countries
The first International Design Scoreboard, which ranks countries by their design capabilities, sees the US top in absolute terms and UK fourth. When the size of the economy is taken to account, Singapore tops the table, with the UK dropping down to sixth and the US to 11th. The Scoreboard has been produced by a consortium of British universities led by the University of Cambridge and supported by the Design Council. It measures countries’ design capability based on a number of factors, including public investment in design, total number of design graduates, and number of World Intellectual Patent Office design registrations, and levels of employment in the design sector. Source: Design Week, 15 April 2009. http://tinyurl.com/c36ywv
Intensive care errors ‘frequent’
Pedestrian crossings: Animal kwackers
“You’re always on your @#$&&$ computer!!!”
Microsoft’s Bill Buxton reflects that, in the pre-computer age, we had specific rooms in our homes for certain activities. Nowadays, for many everyday activities, social cues have disappeared as activities are centred around a single digital device. And this causes all kinds of trouble. So how can we redesign tools and technologies such that they encourage behaviours, and visibility of activity, that are consistent with our places and values? Buxton suggests extending the “persona” concept used in user-centred design with the notion of “placona”, the canonical set of physical and social spaces within which an activity might be situated. “If one of the purposes of design and innovation is to improve our lives – for business, artistic, or familial purposes – then design that does not consider the larger social, cultural, and physical ecosystem is going to miss the mark.” Source: Business Week. http://tinyurl.com/d78nud
Blame the user? Pah! Bypass the user!
Trust in automation lands lorry in ditch
All sites may harm your computer
When one letter makes a big difference
Image: http://www.flickr.com/photos/wallyg/ / CC BY-NC-ND 2.0
How to survive a plane crash
Aviation safety still on course
Image: http://www.flickr.com/photos/rnw: / / CC BY-NC-ND 2.0